Frequently Asked Questions for Party Rentals

Frequently Asked Questions

No. The jump should be clean when you get it. 909 Jumpers cleans every Jumper after every rental. The driver also carries all the necessary supplies to clean the jumper just in case.
The pick up driver will also turn on the unit at the pick up location to inspect the unit.
To avoid a cleaning fee make sure the unit is free of any trash, candy or decorations.
Yes all orders under $200 require a $25 Credit Card deposit. Orders over $200 require a 25% Credit Card deposit.
Deposit is NON-REFUNDABLE if you cancel your order. If you cancel you will be given a rain check that is good for 180 days. If rain check is not used within 180 days it will be forfeited.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please call (909)684-5867 immediately so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. .
If you have any other questions, please feel free to call us any time at: (909)684-5867