Frequently Asked Questions

Delivery Schedule
Saturday Rentals: We deliver friday 12pm-8pm or Saturday 7am-12pm. Pick up Sunday unless same day pick up is requested.
Sunday Rentals: We deliver Saturday only if items are available or Sunday 7am-12pm. Pick up is Monday unless Same day pick up is requested.
Monday-Friday Rentals: Delivery between 7am-12pm. Pick up is the next day. Unless Same day pick up is requested.

Please call the day before your event is you would like a 2 hour delivery window.

Yes all orders under $200 require a $25 Credit Card deposit. Orders over $200 require a 25% Credit Card deposit.
Deposit is NON-REFUNDABLE if you cancel your order. If you cancel you will be given a rain check that is good for 180 days. If rain check is not used within 180 days it will be forfeited.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please call (909)684-5867 immediately so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. .
If you have any other questions, please feel free to call us any time at: (909)684-5867